Below you will find answers to the most common questions that people ask of us. If you require additional help at any time, please email us at info@fundraiseonline.co.nz

What will my donation be used for?
Your donation will be passed on to the Canterbury Rugby Earthquake Charitable Trust, administered by the Canterbury Rugby Union, and be used to help restore Canterbury’s Rugby infrastructure at all levels and assist Rugby clubs, players and communities affected by the Christchurch earthquake.

Does 100% of my donation of my donation go to the Trust?
Yes. The International Rugby Board will meet a handling and administration fees related to the donation

Who decides where my donation will be spent?
All donations go into the Canterbury Rugby Earthquake Charitable Trust. The Canterbury Rugby Union determines how the funds will be spent in accordance with the goals of the Trust.

Receipts for donations made
As long as a correct email address has been entered on the "make a donation" page, the donor should receive a receipt by email immediately. If the email has been entered incorrectly, then please email: help@fundraiseonline.co.nz with the date, name and amount of the donation and a link can be sent to you so the receipt can be printed out.

Has your donation gone through?
Your credit card statement will carry confirmation of your donation. You will also receive an automated email confirmation that your donation has been processed.

Settlement of Funds
All funds are settled monthly to the charity, there is nothing more you need to do.